Service Details: 303.00 Help Desk / Network Support
ESU 19 Technology (84-002.05B)
Help Desk staff are available M-F to support technology-related phone calls, help with walk-ins and remotely troubleshoot and resolve issues. Supporting (Microsoft SharePoint,Microsoft Surfaces, Microsoft Sway, Microsoft Translator, Microsoft Whiteboard, Minecraft in Education, Mobile Device Management, Office 365 - Calendar, Office 365 - Excel, Office 365 - Forms, Office 365 - OneDrive, Office 365 - OneNote, Office 365 - Outlook, Office 365 - PowerPoint, Office 365 - Teams, Office 365 - Word, Office 365 Support, ACT Technology-Related Support, DRC Support, ACT Technology-Related Support, State Testing Support and DRC Support.
- Positive Partnerships, Relationships, and Success
- Educational Opportunities and Access
- Educator Effectiveness
Schools Involved this Service* Shading indicates service has been used. Other entities have planned implementations.
Value of Service
33hours at $0.00 per hour
( hours from activity logs
hours from events.)
This total represents the investment ESU 19 has made supporting this service.
This total represents the savings to schools involved with the service.