Service Details: 303.30 Kayako Ticket System
ESU 06 Technology (002.05B Technology)
Kayako is a help desk solution hosted by ESU6 that allows schools to funnel all support requests to a central location so that issues can be tracked to resolution. The ticket system features submission of tickets via email or live chat, a full featured public and internal knowledgebase, news, and time tracking.
Schools Involved this Service* Shading indicates service has been used. Other entities have planned implementations.
Value of Service
33hours at $0.00 per hour
( hours from activity logs
hours from events.)
This total represents the investment ESU 06 has made supporting this service.
This total represents the savings to schools involved with the service.